Put a QR label on each machine, room or area. Anyone who spots a problem scans it and picks what is wrong, and your team gets the request with the machine and location filled in.
Maintenance Requests are part of the Operations plan: $59 per location per month. 14-day free trial on your first paid plan.
Import a list or type names. A QR code for every machine in seconds, ready to print.
Each code knows its machine and its location.
No app, no account. Pick what is wrong, add up to 2 photos and send.
Assign a technician and they get an email. Open, In progress, Resolved, every change logged.
Median fix time for each location, with the most room to grow in amber.
About a minute and a half.
A numbered QR label on every machine. Anyone who spots a problem scans it, the right technician is told, and you see every fix by location. Here is the whole path.
Pick QR Campaigns or Maintenance Requests in step 1 and the rest of the path fills in for the one you chose.
Decide what the code should do. Ask one question, for example “How was your visit?” Collect a name and a phone number. Send people to your Google review page. Or open a link, such as a menu or an offer. Then tick the locations you want it at. Each one gets its own QR code.
Add your machines and equipment to your account: the ice maker, the treadmills, the AC units, the restroom doors. Type the list in, import a spreadsheet, or stick blank numbered labels on first and name each one by scanning it. Each machine gets its own numbered QR label. Print the labels from your account, or pay us to print them on tough material and ship or install them.
We make a professional poster for every location automatically: your logo, your colors, your headline and that location’s own code. Each location gets its poster by email, ready to print and put up. Have your own design? Upload it and we place each location’s code on it.
A customer sees the poster and scans it with their phone camera. No app, no login. They answer your question, leave a Google review, fill in a short form, or open the link you chose. It takes a few seconds, and the location is recorded with it automatically.
Something breaks. Whoever notices, a staff member or a customer, scans the label on that machine with their phone camera. No app, no login. They pick the problem from a short list, add a photo or two, and tap send. Because the label is already tied to that machine and that location, they never have to type what broke or where.
The technicians who cover that location are notified. They see the machine, the problem and the photo, go and fix it, and mark it resolved with a photo of the fix. The person who reported it gets an email that it is done. Nobody has to chase anybody.
Every answer lands in your account with the location on it. One table compares all your locations, biggest opportunity first, so you know where to look. Want to change the question or the link? Edit it in your account. The posters already on the wall keep working.
Every request, every location, one list. Reports show how fast things get fixed at each location, which machines keep breaking, and where the open requests are piling up. Head office sees all of it. Each location manager sees their own.
Start with one location to see how it goes, then bring the others in whenever you are ready. One corporate account, one invoice, and each manager sees their own location.
What goes on each tag, what size to print, which materials survive cleaning, and how to tag a whole location.
See where repairs pile up for the size of each location. Reports count requests per machine, so a big site and a small one are compared fairly.
Shown as the median, so one job that drags on for weeks does not skew the number.
Machines reported again within 30 days of a fix. A sign it may be time to replace, not repair.
Give a contractor the locations they cover. They see those requests and nothing else.
Give a technician no other permissions and they see only Maintenance. Not your campaigns or analytics.
You send the invite. They accept it themselves.
Who picked it up, who changed what, and when.
Same product, with examples for your kind of business. Pick yours.
KudoTaps puts a numbered QR label on every treadmill, rack and shower. A member scans it with their phone camera, picks what is wrong, and your team gets a maintenance request tagged with the machine and the club. No app, no account.
Put a QR label in each guest room, lift, gym and plant room. Housekeeping or a guest scans it, picks what is wrong, and engineering gets a request with the room and the hotel already attached. No app, no radio call.
Put a QR label on each lift, plant room, restroom and car park barrier. Whoever finds a fault scans it and reports in one tap. The request arrives tagged with the asset and the building, in one queue for the whole portfolio.
Put a QR label on every fryer, walk-in, ice machine and dishwasher. A cook scans it, taps what is wrong, and the request lands with the restaurant and the equipment already on it. It takes seconds, so it gets done during service.
Put a QR label on each checkout, freezer case, fitting room and door. Store staff scan it, tap what is wrong, and a request reaches maintenance with the store and the equipment attached. Shoppers can answer a feedback question on the same phone camera.
Put a QR label on entrance doors, restrooms, waiting room fixtures and HVAC units. Staff scan it, tap what is wrong, and a request reaches maintenance tagged with the clinic and the item. It covers the building and its fixtures, not clinical records.
Put a QR label on each projector, restroom, water fountain and heating unit. A teacher, student or caretaker scans it, taps what is wrong, and the request reaches the site team tagged with the building and the room. No app, no account.
Put a QR label in each resident bathroom, lift, dining room and laundry. Staff or a visiting family member scans it, taps what is wrong, and maintenance gets a request tagged with the community and the room. No app, no account.
Put a QR label on each laundry machine, entry gate, fitness room machine and trash room. A resident scans it, taps what is wrong, and your maintenance team gets a request tagged with the community and the equipment. No resident portal login.
Put a QR label on each vacuum, pay station, self-serve bay and dryer. A customer or attendant scans it, taps what is wrong, and your maintenance team gets a request tagged with the site and the equipment. No app, no account.
Put a QR label on each dock door, forklift, conveyor and battery charger. Anyone on any shift scans it, taps what is wrong, and maintenance gets a request tagged with the site and the asset. No app, no login for the floor.
The jobs operations and facilities teams use it for, from QR code work orders to fix-time reports for head office.
A QR label on each machine, so anyone can report a fault in one scan and it arrives tagged to the machine and location.
Every location's equipment, open requests and fix times in one account, compared fairly site by site.
Median fix time, the slow tail and the oldest open request, recorded on every job without a timesheet.
Give each technician or contractor access to only the locations they cover, and only to Maintenance.
A list of the machines reported again within 30 days of being fixed, with the history behind each one.
Numbered QR labels that build your equipment register as you stick them on, and take fault reports afterwards.
For teams whose real problem is reactive faults, not planned servicing: QR reporting, assignment and fix-time reports.
Let customers, members, guests and tenants report broken equipment from their own phone, no app needed.
Report, before and after photos on every request, with the outcome and a timestamped log of who did what.
Open work, fix times, repeat failures and requests per machine for every location, on one reports page.
The 5 steps from a label on the machine to an email telling the reporter it is fixed.
Faster reports, no back-and-forth, photo proof of every repair, and fair reports across locations.
QR code work orders, multi-site maintenance, a CMMS alternative and more, one page per job.
Gyms, hotels, restaurants, retail, car washes and facilities teams, with examples for each.
No. They scan the label with their phone camera and a web page opens. No app, no account. They pick what is wrong, add a description if they like, and can attach up to 2 photos.
Invite them as a technician. They can see the whole account or only the locations you share with them. Contractors are set up the same way. Technicians are unlimited on the Operations plan.
By email. Each new request emails the location and the account owner, and whoever it is assigned to gets an email too. There are no text messages or push notifications.
No. There are no service schedules, recurring jobs or maintenance calendars. It handles problems people report, plus requests your staff raise from the dashboard.
No. There are no integrations, sync or public API. It runs on its own, as a simpler CMMS alternative for faults people report. Your equipment list downloads as a CSV file, and you can ask for a CSV of your requests from Settings, which we email to you.
Yes, if they left an email address. When a request is resolved as Fixed, Cleaned or Replaced, the person who reported it gets an automatic email. Each location chooses whether its report form shows that field. Other outcomes, such as No fault found, send nothing, and there are no text messages.
Label one location and see what breaks, where, and how long fixes take. $59 per location per month on the Operations plan, and your first paid plan starts with a 14-day trial. Running 10 or more locations? Talk to us for a quote.
Leave your details and we will reach out with a package for every location: stands, cards, QR campaigns and maintenance requests.
We usually reply within one business day. In a hurry? Call (407) 543-1205.
