Is this a nurse call or emergency system?
No. KudoTaps is for maintenance and feedback. Alerts are email only, so emergencies must follow your existing procedures.
Do residents or families need an app?
No. They scan with the phone camera and a web page opens. No account, no sign-in.
Is the family told when it is fixed?
Yes, if they left an email address on the report form. When staff resolve the request as Fixed, Cleaned or Replaced, the family member gets an automatic email. Each community chooses whether to show that field. Other outcomes, such as No fault found, send nothing.
Does it schedule routine checks like water temperature or lift servicing?
No. There is no scheduled or recurring maintenance. It handles faults people report and the repairs that follow.
Can maintenance staff at one community see only that community?
Yes. A technician can be limited to the locations shared with them.
Can labels be put in resident rooms?
Yes. Labels are small 2.5 x 1 inch stickers, numbered and named for the item, so they can go on a bathroom wall or inside a cupboard door.